Important before to buy:
- Please note some chipset like SX Core, Lite and Pro may be soldiers, so you must to know solder.
- Custom fees of any country are not included in this price. Any additional international fee is buyer responsibility.
- Cancelation fee is 30% of the total, no exceptions.
Any purchase made from Xecuter-sx.com is on the basis that you agree to the following terms and conditions.
- Use of any of the products we carry may or may not void your consoles warranty. Please check before purchasing.
- If purchasing a console case, controller case, or case mod you must be sure the case or mod you order will fit your console prior to placing the order. We cannot accept returns on any opened or used cases or mods. No exceptions.
- We are not responsible for the use or misuse of any of the products we carry, it is up to the customer to follow all local, state, and federal laws for the area(s) they reside.
- We are not responsible for the customers ability to use or install any of the item(s) we carry, it is up to the customer to fully research how to use or install the item(s) prior to purchasing. Some items may require certain skills in order to be installed successfully (i.e.: soldering, using special tools,etc).
- Please make sure you understand the full purpose of the device(s) before you purchase it. We do not provide refunds on any opened or used merchandise.
- We are not responsible for any damages that may occur while using any of the products we carry. Any damage that may occur is responsibility of the customer.
- The customer is responsible for all shipping charges. No exceptions.
- Refunds can only be made within 30 days of purchase on merchandise that qualifies for a refund.
- Console cases, controller cases and case mods cannot be returned for a refund. If any part is defective it will be replaced after the customer sends the defective part back to us for examination.
- All products carry a 30 day warranty unless otherwise stated.
- The customer is responsible for shipping any defective merchandise back to us for testing and/or replacement. Once our testing is completed and we have officially declared to you that the item is damaged and/or defective we will then issue a replacement at our discretion, which may include repairing the defect and returning it to the customer. In the event the item cannot be fully repaired it will then be replaced and returned to the customer.
- If the item sent back for testing is not defective, the item will be returned and the customer will be charged return shipping, No exceptions.
- Product images in some cases may be for illustration purposes only and should not be a guarantee of what a shipped product may look like. Where we do our utmost best to make sure that all product images are accurate, manufacturers do change the look of a product from time to time. You should always refer to the product description and specifications if you wish to be sure of what the product’s features are.
- All defective merchandise must be returned to us within 30 days of purchase.
- We reserve the right to refuse sale or service to anyone.
Rules of Customer Conduct:
- It is the responsibility of the customer to conduct themselves in an appropriate manner when dealing with our company and/or staff.
- Profanity is not tolerated, please ask your question(s) or voice your concern in a civil manner. This includes E-Mailing us in capital letters.
- We reserve the right to terminate contact and/or communication if the rules above are not followed.
- Not observing these rules may also result in the banning of the customer from placing future orders with us or logging onto our website.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Xecuter-sx.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Items that are listed as pre-order will always be shipped on a first come, first served basis. All shipping dates given are estimated and should not be treated as a guaranteed date unless specifically stated otherwise. Always check the product page and/or the news page for any updates regarding shipment delays, change or confirmation of shipping dates. Any pre-order that is cancelled after 7 days of purchase will be subject to a 30% surcharge. If you cancel within 7 days you will be given a full refund. Pre-Order items are not classified as Out-of-Stock items and therefore do not fall under the stated Out-of-Stock terms. No exceptions.
We will ship your product as it becomes available. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. If an item is out-of-stock we reserve the right to remove it from your order in order to be able to fulfill the rest of your order. If the out-of-stock item was purchased during a sale (coupons, specials etc), the discount cannot be applied if the item comes into stock once the offer has expired. You may cancel your order at any time prior to shipping.
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
All returns are RTB (Return To Base). The customer is responsible for return shipping costs when sending and item/order back to us for exchange or refund. Shipping will not be refunded on returned merchandise.
Most orders ship within 24 hours of receipt, provided the product ordered is in stock, however you should allow 1-3 business days for processing, packaging and shipment of your order. Orders are not processed or shipped on Saturday, Sunday or Public Holidays. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by us or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Notice About Shipping Charges
If you order an express shipping service such as Overnight or 2 Day Air, you are simply paying for a shipping method and not a guaranteed time of delivery. We ship all packages as soon as we can unless an item is on backorder. Once the backordered item(s) come in we will then ship your order per the method you paid for. We do not refund shipping charges under any circumstances. If your order is on backorder you can contact us prior to us shipping it and cancel the order or downgrade the shipping service, only then will we refund the difference in cost. Otherwise your order will ship based on the method you chose during checkout.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Xecuter-sx.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Xecuter-sx.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Xecuter-sx.com shall immediately issue a credit to your credit card account in the amount of the incorrect price.